Frequently Asked Questions
Everything you need to know about your Wanted Wake order and gear.
How long does shipping take for towers and accessories?
Standard domestic orders are typically processed within 1-2 business days, with delivery taking between 3-7 business days depending on your location.
What is your return policy for wakeboard racks?
We offer a 30-day return policy on all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Do your towers fit all boat models?
Our universal wakeboard towers are designed to fit a wide range of boat widths. We recommend checking the specific width measurements listed on each product page to ensure a perfect fit for your hull.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Is there a warranty on Wanted Wake products?
Yes, all of our towers and hardware come with a limited 5-year warranty against manufacturing defects to ensure you have peace of mind on the water.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.